Legal Notice

This website is operated by KOREYA and is intended for the secure and transparent offering and sale of selected products in accordance with the laws applicable in the United Mexican States.

By accessing, browsing, or using this website, the user acknowledges that they have read, understood, and accepted the conditions set forth in this Legal Notice, as well as the other policies available on the website.

Copyright and Intellectual Property

All content on this website, including but not limited to texts, images, logos, icons, product photographs, graphics, videos, illustrations, designs, visual structure, trademarks, trade names, and other materials, is the exclusive property of KOREYA or its duly authorized business partners, suppliers, or licensors.

Copying, reproducing, distributing, modifying, transmitting, publishing, selling, licensing, or otherwise using such content without authorization, whether for commercial or personal purposes, is strictly prohibited without KOREYA’s prior written consent.

Any improper use of the website’s content may result in the suspension of access and the corresponding legal action.

Responsibility for Information

KOREYA works to keep the information, images, descriptions, prices, features, and availability of the products published on the website accurate, clear, and up to date.

However, typographical errors, changes in availability, and minor differences in color, dimensions, presentation, or packaging may occur, particularly due to screen or monitor settings, lighting conditions, or manufacturer updates.

The information contained on this website is provided for informational purposes and may be modified, updated, or corrected at any time without prior notice, while always respecting consumers’ rights under applicable law.

KOREYA shall not be held responsible for:

• Improper use of purchased products;
• Damage caused by misuse, incorrect storage, or improper handling;
• Minor differences in color, shade, or presentation that do not affect the product’s functionality;
• External third-party links available on the website;
• Failures, errors, or content published on external websites not operated by KOREYA;
• Direct or indirect damage resulting from the improper use of information available on the website.

Improper Use of the Website

The user agrees to use this website ethically, responsibly, and in accordance with applicable law.

The following activities are prohibited:

• Engaging in fraudulent, unlawful, or bad-faith conduct;
• Providing false, incomplete, or third-party information without authorization;
• Entering incorrect information in registrations, forms, orders, or payments;
• Accessing, interfering with, or attempting to breach restricted areas of the system;
• Distributing viruses, spam, malware, or any other malicious code;
• Copying all or part of the website’s content without authorization;
• Using the website for purposes that may affect its operation, security, or availability.

Failure to comply with these conditions may result in suspension of access, cancellation of orders, deletion of registrations, and the adoption of any corresponding legal measures.

Limitation of Liability

KOREYA does not guarantee that access to the website will be uninterrupted or free from errors, technical failures, viruses, or other harmful elements.

The company shall not be responsible for damage caused by external factors or circumstances beyond its control, including:

• Internet connection failures;
• Unavailability of technology service providers;
• Temporary system interruptions;
• Scheduled or emergency maintenance;
• Cyberattacks, unforeseen events, or force majeure;
• Improper use of the website by the user or third parties.

KOREYA may temporarily suspend access to the website to perform updates, improvements, corrections, or technical maintenance, making reasonable efforts to restore the service as quickly as possible.

Personal Data Protection

Personal data provided by users will be processed in accordance with applicable Mexican personal data protection laws.

To learn how KOREYA collects, uses, stores, and protects its customers’ personal data, users should review the Privacy Notice available on the website.

KOREYA does not request passwords, verification codes, or complete credit card information through email, messages, or social media.

Agreement with the Website Policies

By browsing the website, creating an account, or making a purchase, the customer acknowledges that they have been informed of and agree to KOREYA’s applicable policies, including:

• Terms and Conditions;
• Privacy Notice;
• Shipping and Delivery Policy;
• Exchanges, Returns and Refunds Policy;
• Any other operating policies published on the website.

Continued use of the website constitutes acceptance of these conditions.

Applicable Law

This Legal Notice shall be interpreted in accordance with the laws in force in the United  States of America, particularly the provisions applicable to consumer protection, e-commerce, intellectual property, and personal data protection.

Official Contact Channels

For questions, requests for clarification, or suggestions regarding this Legal Notice, customers may contact us through our official channel:

Email: soporte@koreyabeauty.com

Our customer service team is available during the following hours:

Monday to Friday: 9:00 a.m. to 6:00 p.m.
Average response time: 48 hours